Humans aren’t quite ready for a chatbot takeover, says Göttingen University study
Euronews,
Chatbots are rapidly becoming the first, and sometimes only point of engagement with web-based customer services across…
Chatbots are rapidly becoming the first, and sometimes only point of engagement with web-based customer services across…
“Hello, my name is Leon. How can I help you today?” Consumers do not like to discover that Leon is a bot.
Chatbots make good fall guys, but they can’t beat a human touch for critical communications.
More and more companies are using chatbots in customer services. Due to advances in artificial intelligence and natural…
Göttingen University researchers investigate effect of non-human conversation partners in customer services More and more…
Göttingen University researchers investigate effect of non-human conversation partners in customer services More and more…
More and more companies are using chatbots in customer services. Due to advances in artificial intelligence and natural…
09:49 Immer mehr Unternehmen setzen Chatbots im Kundenkontakt ein. Aufgrund der Fortschritte im Bereich der künstlichen…
More and more companies are using chatbots in customer services. Due to advances in artificial intelligence and natural…